I. Functions

• E-store:
– e-store management
– Security
– Payment and Shipping
– On-line shopping
– E-bay integration: image hosting, item listing, cross-selling, customer rating
– Google product search
– Shopping.com integration
– Yahoo! Shopping
– Shopzilla integration
– Kelkoo product search
– Google Sitemaps
– Search engine feeds

• Management systems:
– Order management
– Customer relation management
– Business solution*2 (additional function)
( provide more specific functions and features of “on-line transaction” and “corporate and customer management”, customized development is required).

• Business solution:

MailXchange
Access your e-mail, calendar, contacts, and tasks from any Windows Mobile® smartphone.
MailXchange uses "push" technology, so you don't have to actively sync your phone. Here are some of things that you can do with MailXchang:

i. Calendar:
– The calendar feature makes it easy to organize your schedule. View your schedule as a daily, weekly or monthly calendar. Add appointments, schedule meetings and more! All appointments in your calendar can be viewed and edited at anytime. You don’t need to be in the office to change them.

With the Calendar feature, you can:
– Request an e-mail notification of your meetings/appointments
– Get reminder notifications
– Set up personal/private appointments
– Set up team/company meetings
– Link documents, tasks, contacts, and projects to your calendar
– View shared calendars
– Grant read/write permissions for specific users
– Search your calendar by keyword, participant, group, resource, and more
– Check availability of physical resources 

ii. Contacts:
View the contact information of other people in your company and add new contacts. Your global company address book, internal and external contacts, and personal contacts can all be managed in one place. You can also organize contacts into groups; for example by project or by company. To keep your personal contacts confidential, file them in the Private section to prevent others from viewing their contact information.

With the Contacts feature, you can:
– Fill up to 100 data fields with information for each contact
– Attach images (logos, photos, etc.) for your contacts
– Add relevant files to contact details
– Link contacts to appointments, tasks, projects, or folders
– Manage e-mail distribution lists
– Set permissions/rights for changing entries
– Mark contacts as "private," "public" and/or "shared." 

iii. E-mail:
MailXchange syncs your e-mails using push functionality. This way, you’ll always have access to the most up-to-date version of your inbox, whether you are checking it from a web browser, Outlook® or your Windows Mobile® smartphone. You can also collect e-mails from multiple accounts by forwarding them to your MailXchange inbox. Plus, you can respond from up to 5 outside e-mail aliases by setting the addresses up in your account.

Each user will get a personalized e-mail account featuring your domain extension (name@yourcompanyname.com.) All MailXchange e-mail accounts hold up to 5 GB of information and you can easily track your storage limits from your start page.

With the E-mail feature, you can:
– Send e-mail to both internal and external contacts
– Use your existing Outlook® account with MailXchange e-mail
– Data Security
We regularly back up your MailXchange data and store it centrally on our servers in our state of the art data center. Even if your computer crashes, your information will not be lost.

– InfoStore
InfoStore is a new feature that allows you to upload files for easy access from your web browser on any computer. This means that you can work with documents in multiple locations and allow several users to view current project versions. You can also link documents directly to tasks.

– Document Versioning
Each save that you make is automatically versioned. Plus, MailXchange automatically archives all older versions. This way, you will be able to access old documents and work with them, even if a newer version has already been saved.

iv. Data Storage:
Each account with 2 GB of InfoStore space per user. This space can be shared by all users to accommodate team members with greater storage needs. To increase the amount of space in your account at any time, simply add another user.

v. Tasks:
Create reminders or assign group work to team members with the Task tool. You can add priorities and deadlines to tasks or view a list of projects with status updates.
With the Tasks feature, you can:
– Mark tasks as Private, Public, Shared or Global
– Add priority status to tasks
– Indicate importance status
– Monitor progress made on individual or team tasks
– Request notification and reminders
– Assign tasks to others in your team/company
– Link documents, contacts, etc., directly to a task
– SmartLinks
Link corresponding documents, e-mails, and contacts throughout your company’s MailXchange Account using SmartLinks. The links allow you to set up a relationship between data. This makes it easy to pull up a specific document when you search for a client or e-mail.

vi. Push Synchronization:
Push Synchronization ensures that you have the most up-to-date information available on your Windows Mobile® smartphone. Whenever you receive an e-mail, it will be automatically "pushed" forward to your mobile device. You do not need to actively sync your phone to see your new e-mail.

You can synchronize calendars, tasks, contacts, and e-mails. When you make an appointment on your cell phone, it is automatically "pushed" to your MailXchange account. This way, everyone on your team stays informed.

II. Features:

eBay features
– eBay Integration
– FREE Image Hosting (For item pictures on eBay)
– Item Listing Options (Multiple selling options on eBay)
– Cross-Selling on eBay (Suggest additional items for sale in your eShop)
– Automatic customer rating
– Manual customer rating

e-store management
– Inventory Management
– Item Administration and Variants (Items in different sizes, colors, etc.)
– Minimum Order Amount
– Discounts (Discounts for special customers / discounts on items)
– Highlight Special Offers and New Items
– Cross-Selling (Suggest additional items for sale in your eShop)
– Demo Data (Explore your eShop functionality with test data)
– Administrative Access (Access to all data and settings)
– Create Additional Users and Define their Access
– Access restriction (Choose to limit access to your eShop to registered customers only)
– Bundle Items (Sets) (Create bundles/groups of different items)
– Price Calculation (Automatic calculation of net and gross prices)
– Display Recommended Retail Price
– Logo and URL of Manufacturer (Show the manufacturer's logo and URL with an item)
– Change Format of item, Order, and Invoice Numbers
– Change Format of Customer IDs
– Import and Export Items (CSV and XML). (Integration of items from other eShops or software)
– Picture Administration (GIF, JPEG, PNG, BMP and WBMP). (View and edit your item pictures)

Security
– GeoTrust Dedicated SSL Certificate
– SSL encryption
– PCI compliant (Card details are neither stored or processed directly by the shop)
– TrustedShop Certification (Currently available for international customers only)

Payment and Shipping
– Shipping Costs Wizard (Easy setup of shipping costs)
– Delivery Zones for States/Provinces (US and Canada only)
– Delivery Zones (Based on ZIP codes)
– Create Additional Country Delivery Zones
– Offline Payment Methods (E.g. Cash, COD, and money orders)
– Online Payment Methods (E.g. PayPal)
– Freight Groups
– Tax Calculation (For national and international taxes)
– Merchant Account (Credit and debit card processing solution)
– Base price calculation
– Multiple Currencies (For international businesses)
– Change Format of Numbers, Currency and Date
– Shipping Costs (Individual shipping costs for items)
– Shipping cost ranges
– Create Shipping Options (Express delivery, air freight, pick-up, etc.)

Order Manage
– Order Management (Administration for received orders)
– Print PDF Invoices and Delivery Receipts
– Create Additional Folders for your Orders
– Export of Orders (CSV and XML)

Customer Communication
– RatePointSM (Make customer feedback work for you)
– E-mail Templates (Customizable responses for all communication needs)
– E-mail Marketing Tool (Send marketing newsletters to your customers)
– Customer Groups (Definition of certain customer groups)
– Customer Discounts (Definition of certain customer groups)
– Display Net Prices (B2B) for Selected Customer Groups (Choose between net or gross prices)
– Export and Import Customer Data (CSV and XML) 

Online-Shop
– Homepage, T&C, Contact Us (Default content, can be adjusted individually to suit your needs)
– Recommendations ("Tell A Friend")
– Item Overview and Item Detail with Pictures (Multiple sizes of your picture can be created automatically by the shop)
– Customer Area (For your customers to log in and change their details)
– Configurable Ordering Process

Screen Examples:

Calendar:

Contact:

Email:

Task: